Privacy Policy

Last updated: July 21, 2026

1. Introduction

Welcome to DavidAI ("Company," "we," "our," or "us"). DavidAI is operated by DavidAI Inc., a Delaware C-Corporation. We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered communication platform across WhatsApp, Telegram, Slack, Discord, Instagram, voice calls, and our web application at davidai.online.

2. Information We Collect

We collect several types of information to provide and improve our services:

Account Information

• Name, email address, and username
• Phone number (for WhatsApp and voice services)
• Billing and payment information
• Organization name and role

Communication Data

• Messages exchanged with DavidAI agents on WhatsApp, Telegram, Slack, Discord, and Instagram
• Voice call recordings and transcriptions (when enabled)
• Chat history and conversation metadata

Technical Data

• IP address, browser type, and device information
• Usage logs, API call records, and session data
• Cookies and similar tracking technologies

Multilingual Data Processing

DavidAI processes conversations in multiple languages including Kinyarwanda, French, Swahili, Luganda, and English. Language data is processed to provide accurate AI responses and is subject to the same protections as all other personal data.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI communication services
• Process and respond to customer messages across all channels
• Train and improve our AI models (using anonymized and aggregated data only)
• Send service notifications and updates
• Process payments and manage subscriptions
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Cloud hosting (Microsoft Azure), AI model providers (OpenAI, Anthropic, Google), and payment processors
• Channel Partners: WhatsApp (Meta), Telegram, Slack, Discord, and Instagram as required to deliver messages
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your personal data:

• End-to-end encryption for data in transit (TLS 1.2+)
• Encryption at rest for stored data (AES-256)
• Regular security audits and penetration testing
• Role-based access controls and audit logging
• SOC 2 Type II compliance practices

6. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy. Conversation data is retained for the duration of your subscription plus 90 days. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data in a machine-readable format
• Objection: Object to processing based on legitimate interests
• Restriction: Request restriction of processing

8. International Data Transfers

DavidAI operates globally with servers in the United States and other regions. Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place for all international transfers.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.

11. Third-Party AI Model Providers

DavidAI integrates with third-party AI providers (including OpenAI, Anthropic Claude, Google Gemini, and Meta Llama) to power our intelligent responses. Data sent to these providers is governed by their respective privacy policies. We minimize the personal data shared with these providers and use data processing agreements to ensure your information is protected.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date above.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

DavidAI Inc.
Email: [email protected]
Website: https://davidai.online